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Case Studies

Case Studies
Case study: navigating crisis – how WTW managed the Russia–Ukraine conflict

29 April 2025

When the Russia–Ukraine conflict erupted, WTW faced critical decisions about safeguarding staff, protecting clients, and maintaining its global reputation. Pamela Thomson-Hall reveals how the firm navigated the geopolitical crisis at pace, and the leadership lessons learned under fire.

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Case Studies

Case study: navigating crisis – how WTW managed the Russia–Ukraine conflict