Operational Risk
Reputational Risk
Case study: how three airlines are folding risk into day-to-day operations
Speakers from Southwest Airlines, easyJet and Air Canada discussed how safety is being used not only to reduce incidents, but to improve reliability, sharpen decision-making and strengthen operational performance.
How social media can damage a company’s reputation – and how to address it
For risk managers, reputation crises now unfold in hours, not days, while intangible assets represent 90% of enterprise value. Here’s how to protect your organisation in the age of viral backlash and AI-generated threats
Case study: Building risk resilience into a high-stakes infrastructure expansion
In major infrastructure projects, the real test of risk management is not identifying threats but managing how they intersect. In this port expansion, resilience depended on building a framework that could respond as those connections shifted over time.
Case study: What the Fukushima water release reveals about risk perception and communication
Managing risk means managing perception, even when the two don’t align. Two studies reveal how the public saw the Fukushima water release as a ‘high-dread, low-controllability’ risk, and what we can learn about communication in such sensitive circumstances.
Case study: SK Telecom’s cyber breach shows why silence can be deadly in a crisis
Backlash from SK Telecom’s initially mute response to “the worst hacking case in the history of the telecom industry” highlights how critical transparency is after a data breach. Swift action is not enough.
Heathrow’s fire was a wake-up call – here’s what risk managers must learn
The March 2025 substation fire that grounded Heathrow Airport for more than 16 hours disrupted over 270,000 passenger journeys and exposed systemic weaknesses across the UK’s critical infrastructure. StrategicRISK speaks to seven senior experts to explore what went wrong – and how to prepare for what’s next.
The people person: How Qisda’s chief HR, sustainability and risk officer is tackling the talent crunch
Danny Lin is guiding Qisda through a time of intense change, as it navigates a digital transformation and Taiwan’s talent crisis. But with a role that blends risk, HR and sustainability, Lin is uniquely positioned to change mindsets and prepare for the future.
Achieving cyber resiliency – it’s more than the Tech Stack!
Cyber resilience cannot be bought off the shelf. Geoffrey Kerr, cyber security consultant and former VP global cyber security at Procter & Gamble, argues that organisations must move beyond technology-led spending and adopt a risk-based, strategy-first approach that embeds accountability, cultural change and measurable outcomes across the business.
SR 500: Cyber resilience takes centre stage
Previously a back-office function, resilience in the digital space is now in the spotlight. At an SR:500 roundtable in asssociation with Marsh, risk leaders explored how AI, regulation and culture are highlighting new strategies and demanding board-level attention.
Spotlight on: the risks facing the global retail sector
Many have rung the death knell for retail over the years, but the sector isn’t dying – it’s just changing. Retail risk managers have their hands full, managing disruptors like AI integration and the next generations’ consumer habits, alongside supply chain issues and loss prevention. Trevor Treharne reports.
Greater expectations: Workplace healthcare is becoming a resilience issue, not just a perk
Workplace healthcare is becoming a strategic pressure point, as employees’ rising demands plus costly medical advances are pushing employers to rethink how far benefits should go and what they mean for resilience.
Regulatory convergence puts pressure on GRC leaders to rethink governance
As regulatory frameworks such as NIS2, DORA and the EU AI Act begin to overlap, organisations face mounting pressure to rethink how governance, risk and compliance operates in practice. Riskonnect’s Sherry Dillon explains why traditional compliance approaches are no longer enough.
Video: Strengthening GRC Under Evolving Regulatory Expectations
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Why risk managers are turning to parametrics to solve operational challenges
As nat cats grow more severe, insurance gaps are widening - but parametric solutions might hold the key to resilience, says Dianna Nelson, a senior structurer at Swiss Re Corporate Solutions
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