All Claims management articles
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AnalysisHow emerging technology could improve the claims process for businesses
Our sister publication Insurance Times asked industry experts how emerging technologies will impact the future of insurance claims management. Here’s what risk managers and insurance buyers need to know.
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Case StudiesCase study: How Marriott Hotels tackled workplace injury spikes in Asia
When Marriott’s Sharon Xu discovered two Asian countries had notably higher employee work injury claims than the rest of the region, she set about investigating why and what could be done to change it.
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AnalysisRisk managers must avoid “off the shelf” insurance as court disputes reach new highs
The latest data shows companies are being forced to court to get insurance claims paid. Here’s how risk managers can avoid getting burnt.
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Expert ViewsPredictive analytics in an era of cascading risks
How effective data integration makes sense of complexity and takes risk management into a new era
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AnalysisThe risk of underinsurance posed by inflation
Brokers have a ‘real opportunity’ to showcase their value in the face of cost and supply chain pressures
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AnalysisRussian gas cut-off would be uninsured - Fitch
The limited scope of BI insurance was highlighted when many firms were disrupted by pandemic-related restrictions
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Expert ViewsA joined-up approach to international insurance programs
Why it pays to understand which part/s of your international program will best respond to a loss
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Expert ViewsPromoting risk engineering as part of a healthy risk culture
Nat cats cannot be avoided, but risk engineering plays an important role in reducing their site-specific impact
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Special ReportsSpecial report: Complex claims
When it comes to large and complex claims you told us your main concern was nasty surprises
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AnalysisMaking good on a promise
It is in how they manage blindsiding losses that the risk managers prove their mettle
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AnalysisReinsurance bosses face up to systemic risks
Transparency is needed as re/insurers navigate the systemic risk potential of pandemics, cyber and climate change
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AnalysisFERMA Talks: The cyber conundrum
“We can’t leave insureds under-protected on cyber” as industry works through systemic risk potential
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AnalysisAirmic 2021: Overcoming claims challenges
The overriding concern of risk and insurance managers when it comes to claims management is the need to protect brand and reputation. This is according to 48% of those surveyed by DWF Law.
