All Claims Management articles
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Special ReportsSpecial report: Complex claims
When it comes to large and complex claims you told us your main concern was nasty surprises
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AnalysisAXA unveils new claims tracking tool for brokers
Portal will enable brokers to view claims progress in real time
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AnalysisBrokers fail to promote service for which risk managers will pay extra
“Risk managers want to know more about the claims service of their insurer, but don’t think they are getting that from their broker” − Gracechurch
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AnalysisBig retailers caught breaching EU chemicals rule
Investigation finds supermarkets in breach of REACH rules governing toxic chemicals
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AnalysisInfographic: Cyber crime explained
A sophisticated cyber crime ring has been broken up. This graphic shows how it worked.
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FeaturesPhilip Osmond, British Airways
In an exclusive interview, the airline risk boss explains how you can't always plan for every eventuality and why risk resiliency is the order of the day
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InterviewsDiasporas transmit risks and opportunities
As populations shift they can bring benefits to their hosts or put more pressure on these communities
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InterviewsBribery - the UK law tightens
Even matters such as corporate hospitality need to be scrutinised to avoid penalty
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InterviewsAlcatel-Lucent pays $137m to settle bribery charges
Alcatel allegedly broke Foreign Corrupt Practices rules by paying $8m in bribes to government officials
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AnalysisLast year is worst in decades for US mine deaths
29 miners killed in a single blast at Massey Energy’s Big Branch pit
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Online onlyNasa sells computers containing shuttle secrets
Data breach after Nasa fails to wipe end-of-life PCs
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AnalysisA hard case to prove?
French prosecutors are having the same problems as their UK counterparts when it comes to bringing successful corporate killing prosecutions. Sue Copeman explains
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AnalysisSweden rocked by terrorism
A lone terrorist is less likely to be discovered than a larger cell, according to RMS’ model
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GraphicsInfographic: Happiest place in Europe
Researchers are looking for metrics of happiness that get away from purely economic measures
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AnalysisAvatar economy
The lack of formal regulation of financial transactions between players in virtual worlds such as Second Life leaves the gaming system open to abuse, reports Nathan Skinner
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