The most common causes of claims in the aesthetics sector – and how to prevent them

By Katie Scott2026-05-27T09:00:00

‘The frequency and the severity of claims’ in ‘a very litigious’ sector can be mitigated through ‘effective, proactive risk management’, says MGA’s head of legal and risk management

While clearly an increasingly lucrative market, the possible rewards are not without risks – private healthcare and aesthetics businesses should be keeping a close eye on the most common causes of complaints and claims in order to bolster professional resilience.

According to Will Marshall, head of legal and risk management at healthcare focused managing general agent (MGA) Altea – who previously worked as a partner at law firms such as DWF Law and Capsticks Solicitors – “one of the most common elements of a clinical negligence claim” is the “alleged failure to obtain informed consent”.

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